Terms & Conditions
Booking: To book our balloon decoration service, a 50% advance payment is required at the time of booking. The remaining payment must be made before the event date.
- If a cancellation happens 24 hours before the time of delivery, a full refund will be issued.
- If a cancellation occurs between 24 and 6 hours before the time of delivery, a 50% refund will be issued.
- If a cancellation occurs less than 6 hours before delivery, no refund will be issued
Changes to the order: Any changes to the balloon decoration order must be made at least 48 hours before the event date.
Delivery and setup: Our team will deliver and set up the balloon decoration at the event venue on the day of the event.
Venue requirements: The client must provide clear directions to the event venue and ensure that the venue is accessible for delivery and setup of the balloon decoration.
Safety: Our balloon decorations are designed to be safe for use in indoor and outdoor settings. However, the client must ensure that the decorations are not placed near heat sources or sharp objects.
Liability: Our team will take all necessary precautions to ensure the safety of the balloon decorations, but we cannot be held liable for any damage or injury caused by the decorations once they have been delivered and set up at the event venue.
Payment: We accept payment via cash, bank transfer, or online payment gateway. Any additional charges such as transportation costs or late fees will be communicated to the client before the event date.
Client responsibilities: The client must provide accurate information about the event date, time, and venue, as well as any specific requirements or preferences for the balloon decoration.
Contact: The client must provide a valid phone number and email address for communication regarding the balloon decoration service.
By booking our balloon decoration service, the client agrees to these terms and conditions.